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Accessibility Statement Our business is situated in two of the oldest properties in Harlech; 400 year old properties by their very nature are not accessible to all. We do not have a lift to the bedrooms, however we do have two ground floor rooms in our Grade 2 Listed annex and one is suitable to persons of limited access. We do have three steps up into our main building, but we can offer assistance if necessary. Unfortunately we do not have any ground floor WC facilities (12 steps up to first floor facilities).We can also read the menu to persons with limited visibility. Public areas have automatic lighting sensors. We and our staff are willing to offer any kind of assistance that is required. Although we do not offer room service, we live on the premises, and we will always be on hand in case of emergency. We do all we can to provide all our guests with a personal and caring service, and we try to overcome any barriers that the physical limitations of the property create.

Terms and Conditions: Reservations to be confirmed in writing or by e-mail with a non-refundable deposit of £50 per room booked. Please quote your credit card details over the phone so we can take a deposit. No extra charge will be made for rooms cancelled more than 48 hours prior to arrival, if less than 48 hours the first nights accommodation tariff will be charged. Confirmations will be sent to you by post or e-mail. We are totally non-smoking and sorry we do not take pets.

Environmental Policy We are committed to helping the environment in the way we run our business and how we encourage our customers to be aware of environmental issues within both our business and the surrounding area. We are committed to reducing pollution where possible and to recycle as much as is possible. We are also committed to enforcing environmental legislation as it applies to Castle Cottage. We are aware that businesses such as ours have an impact on the environment; an influx of visitor to the area, consumption of fuel, energy and water, the production of waste. (A full copy of our policy is available in our bedrooms, we have a Green Dragon award level 2).

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